Tag Archives: customer service

US Airways Charges $25

I was walking through an airport today for my Southwest flight to Phoenix, Arizona when I heard another real life slice of life commercial. Something like my previous Toyota story.

As I passed the US Airways ticketing counter I overheard a conversation between an agent and a customer. The agent said “that will cost an extra $25” to which the customer replied “$25 dollars?!” The customer then went on with some continued complaining of which I ignored in my pursuit for TSA and my awaiting flight. Continue reading

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